Winsco Metal's stainless steel coil order taking process is as follows:
1. Customer consultation and demand confirmation: Customers can consult with us about stainless steel coil information and product specifications through Winsco Metal's official website, customer service hotline, emails, etc. Our sales team will reply to the customer at the first time to further confirm the needs and requirements with the customer.
2. Quotation and contract signing: According to the customer's requirements and specifications, our sales team will provide a detailed product quotation and negotiate with the customer to reach an agreement. After both parties reach an agreement, we will sign a formal sales contract with the customer, specifying the product specifications, quantity, price, delivery period and other related matters.
3. Production arrangement and production control: After signing the contract, we will arrange the production plan and production control according to the customer's requirements and specifications. Our production team will control and monitor the whole production process to ensure the quality and delivery date of the stainless steel coil products.
4. Packaging and delivery: After the production is completed, we will professionally pack and fix the stainless steel coils to ensure that they are not damaged during the transportation process. We will choose the appropriate mode of transport and logistics company for delivery, and promptly notify customers of the delivery information and tracking number.
5. After-sales service: After the customer receives the stainless steel coil, we will communicate with the customer to understand the use of the product and the customer's feedback. If customers have any questions about the products or need our help, we will provide timely after-sales service and support.
